How can we help?
Browse the common questions below, or email our team — we're glad to help with anything in Practice, including bug reports and feature requests.
Email support
support@practiceapp.ioFrequently asked questions
How do I manage or cancel my subscription?
Subscriptions are billed through the App Store or Google Play. You can manage or cancel anytime: on iPhone, open Settings › your name › Subscriptions; on Android, open the Play Store › Subscriptions.
How do I restore my purchases?
Sign in with the same Apple or Google account you used to subscribe, then open the subscription screen in the app — your purchases restore automatically.
How do I delete my account and data?
You can permanently delete your account and all associated data at any time from the app's Settings, or from the Delete account page linked below.
Can I use Practice offline?
Yes. Creating and practicing flashcards works fully offline. An internet connection is only needed to sync across devices, publish, or use online-only features.
How do I request a refund?
Payments are processed by the App Store, Google Play, or Whop, so refund requests are handled through them. See our Refund Policy for details.